Information about delivery

Delivery area

Our drives are used all around the world – and even on Mars! We therefore deliver products from our online shop to nearly every country.

The online shop does not deliver to the following countries: Afghanistan, Algeria, Egypt, Bahrain, Burundi, Eritrea, Iraq, Iran, Yemen, Guinea, Guinea-Bissau, Congo, Lebanon, Libya, Liberia, Myanmar, North Korea, Pakistan, Russia, Zimbabwe, Somalia, Sudan, Syria, Tunisia, Ukraine, United Arab Emirates, Belarus, and the Central African Republic. Our sales companies and the responsible teams at our headquarters will be happy to offer further help.

Availability

As soon as you put a product in the shopping cart, we will display its availability. This is because it's not apparent whether you are ordering an individual component or a combination of products until the item is in the shopping cart.


This product is in our main warehouse and will be delivered within 24 hours on working days. Estimated delivery time: 2 – 5 working days


The product as such is not in stock, but components are available. Within 11 working days, the package will be handed over for shipping. Estimated delivery time: up to 15 working days.


This product is currently not in stock. Order now and we will deliver as soon as the product has been manufactured. We will of course confirm the delivery date after receipt of your order. Your credit card will only be charged once we have confirmed shipment.

Delivery times

Some of our products are in stock, others are custom-made especially for you. As a result, delivery times can vary widely. Please note the shipping information on the product. You will receive confirmation of shipping as soon as your product leaves our warehouse.

Partial deliveries

We do not offer partial deliveries. The latest delivery date in a multi-product order is therefore the delivery date for the entire order. If you urgently need a product that is currently available, please place an individual order for this product.

Logistics providers

Deliveries within Switzerland and Liechtenstein are carried out by Swiss Post. Deliveries to Germany are sent from our Munich location via UPS. The deliveries to all other countries are handled by Fedex. If you would like to make use of your own logistics provider, please provide the information in the comments field of the order.

Taxes and tariffs

Goods are delivered duty paid within Switzerland and Germany. Value added tax is accounted for and settled by us. There are no additional costs. For deliveries outside Switzerland and Germany, your country may levy VAT, import duty, or fees.

Product navigator

Do you know our Product Navigator?

 

The Shop lets you place a direct order quickly.

 

Our highlight: the Configurator. Discover all the configuration options with our special X-drives series. Try it out!

 

The Selection Program.

Haven't heard about it? You've got special environmental requirements? Enter the parameters here to find the best drive for your needs.

 

maxon Application areas. Read our interesting stories about industries that use our products.

Shop-Support

Any questions?

 

Get in touch!

 

Our sales team can be reached during the normal office hours.

 

We are able to assist you in your search for the right drive solution.

maxon motor ag

Online Shop Support
Brünigstrasse 220Postfach 263CH-6072 SachselnSwitzerland
+41 (41) 666 18 00 +41 (41) 666 16 16
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