For smooth running.
How to return products to maxon motor.
Our products are subjected to strict quality control. Is your product not functioning properly, despite the QC measures? We will be happy to assist you.
Please contact your sales agent or contact maxon motors headquarters in Switzerland. We will provide you with a returns reference number and a returns form. This ensures that your return is quickly and efficiently processed.
Please note: If it is determined that the ordered product meets the specifications published by maxon motor or that the responsibility for the damage lies with the customer, maxon motor reserves the right to charge a fee for time and labor required for the inspection.